Inbound Email

Turn Incoming Emails
into Actions

Receive emails at your custom domain and automatically trigger workflows, capture leads, or create support tickets. Two-way email communication made simple.

Complete inbound email solution

Everything you need to receive and process incoming emails

Automatic Contact Capture

Every sender is automatically added to your contact database with no manual data entry required.

Workflow Automation

Trigger automated workflows when emails are received to create sophisticated two-way communication.

Built-in Security

Spam, virus, SPF, DKIM, and DMARC filtering keeps your inbox clean. The spam stays out, the good stuff gets in.

Webhook Notifications

Get instant notifications with rich metadata whenever an email arrives at your domain.

Simple DNS Setup

Add one MX record to your domain and start receiving emails immediately. No PhD required.

Real-Time Processing

Emails are processed instantly and can trigger workflows or webhooks in real-time.

Set up in minutes

Get started with inbound email in three simple steps

1

Verify your domain

Add and verify your custom domain in Plunk by configuring DKIM and SPF records in your DNS settings.

2

Add MX record

Add one MX record to your DNS to route incoming emails to Plunk. Copy the record from your dashboard.

3

Start receiving

Emails sent to any address at your domain are automatically received and can trigger workflows or webhooks.

Powerful use cases

From support to sales, inbound email unlocks new automation possibilities

Support Ticket Creation

Automatically create support tickets when customers email support@yourdomain.com. Send auto-replies and route to your help desk system via webhooks. Your support team will thank you.

Instant acknowledgmentAutomatic ticket creationNo emails missed

Lead Capture from Email

Receive emails at info@yourdomain.com and automatically add senders to your CRM. Trigger nurture workflows based on when they reached out.

Zero-friction lead captureAuto-segmentationInstant follow-up

Two-Way Conversations

Let customers reply to your campaign emails and automatically trigger engagement workflows. Tag contacts as "engaged" when they respond.

Build conversation historyTrack engagementPersonalized responses

What happens when an email arrives?

1

Email arrives at your domain

Your MX record routes the email to Plunk for processing

2

Security checks pass

Automatic validation of spam, virus, SPF, DKIM, and DMARC

3

Contact is created or updated

The sender is automatically added to your contact database

4

Workflows trigger automatically

Configured workflows start running based on the incoming email

Your domain can receive emails too

Set up inbound email on any verified domain in minutes. Replies, support tickets, and webhooks, all from one platform.